Rent, Utility Assistance, and Basic Household Needs

During the COVID-19 pandemic, Catholic Charities Emergency Assistance Program continues to provide help with rent and utilities to residents of the Diocese of Arlington who are facing a one-time financial emergency. See below for details. Our Mercy Van, the Mobile Response Center, visits impoverished communities monthly to deliver needed hygiene items and household supplies.

What We Do

Emergency Assistance 

Catholic Charities established the Emergency Assistance program to assist those who are experiencing a one-time financial crisis in their lives. We help in the prevention of homelessness and the cut-off of essential utilities. We serve residents of the Diocese of Arlington regardless of their race, creed, religion or national origin.

Assistance is given on a first-come, first-serve basis. Those who are eligible for assistance should email a CatholicCharities Emergency Assistance office, providing your phone number and address. We will call you back.

No matter what is happening in our community and world, Catholic Charities provides emergency rent and utility assistance to eligible individuals and families throughout the 21 counties and seven cities of the Diocese of Arlington. 

We have three Emergency Assistance office locations:

During the COVID-19 pandemic, please email for help and we will call you back.  Include your name, telephone number, and location (City/Country)

Unlawful Eviction Toolkit

Eligibility Requirements

You must bring a print out of all required documents to the Catholic Charities office location at the time of the scheduled appointment. No digital copies of documents will be accepted.

Residents of the Diocese of Arlington

  • Check the office locations below to find the office that serves your County

Unexpired Government-Issued Photo ID and Proof of Income (One proof from list below):

  • 1099
  • Court-ordered child support
  • Worker’s compensation
  • Unemployment
  • Social security
  • Supplemental Security Income (SSI)
  • Recent pay stubs

Rental Assistance:

  • Market rent
  • Written lease in your name
  • Late or eviction notice in your name
  • W-9 form (completed by landlord/property manager)

Utility Assistance:

  • Market rent
  • Written lease in your name
  • Past due bill in your name with cut-off notice

Our Eligibility Requirements are intended to ensure that we assist those in greatest need in a fair and just manner.


  • No walk-ins. By scheduled appointment only.
  • You are responsible to pay the amount of your rent or utility bill above the amount Catholic Charities can pledge prior to the scheduled appointment (through individual payments and/or pledges)
  • You must provide proof of other payments and/or pledges. Catholic Charities is the last payer on the bill and provides referrals to locate supportive funds.
  • Eligible clients may receive Emergency Assistance once in a 12 month period, up to 2 times in a ten year period.


Mobile Response Center

The Mobile Response Center (MRC) visits struggling communities in our Diocese every month. The MRC provides basic supplies such as hygiene products, diapers, laundry detergent, cleaning supplies and more directly to residents. Our clients include young families and children as well as the elderly and disabled.

In addition to the basic needs of a household, the MRC also offers special or seasonal items. For example, during the winter, coats and blankets are distributed.

The MRC does not distribute food. If you are in need of help with food, please contact the St. Lucy Project.